FAQs: Your Playbook for All Things SportsDrop

SportsDrop proudly operates from the United Kingdom, with a global vision for fans everywhere.

Absolutely! We use secure payment gateways, reliable production partners, and trusted delivery services to ensure your shopping experience is smooth, safe, and satisfying. We’re committed to top-quality products and excellent customer service.

At SportsDrop, we don’t just sell sportswear — we live the spirit of the game. Our collections are designed to capture the energy, pride, and drive of fans and athletes. With bold designs, premium quality, and a focus on community, we make sure you can show your passion with pride.

We release new drops throughout the year, especially around major sports events and seasonal launches. Make sure to join our mailing list so you never miss an exclusive release!

Absolutely. All payments are encrypted and processed securely through our trusted payment providers.

We aim to process and ship your order within 2–5 business days. You’ll receive a confirmation email once your order is on the way.

Shipping times vary based on your location:

UK: 5–10 business days

Europe: 7–14 business days

Rest of World: 10–20 business days

Yes, we ship worldwide! Shipping fees and times will be calculated at checkout.

Definitely! The tracking details are included in the purchase order confirmation email so you can follow your parcel’s journey.

Yes, selected exclusive launches are available for pre-order. Details will be announced on the product page.

We drop new merch seasonally and around major sporting events. Stay subscribed to our newsletter and socials for all updates!

Yes, in general. However, because styles vary slightly, please always refer to the size chart for each item.

To preserve fabric quality and print vibrancy, here’s a quick guide to remember for merch care:

• Machine wash cold, inside out, on gentle cycle
• Use mild detergent
• Avoid bleach and fabric softeners
• Tumble dry on low heat setting, or hang dry

Always check the specific care label inside your merch for the best results!

Most of our hoodies and jerseys are made from high-quality materials and may undergo minimal shrinking after the first wash, depending on how they’re cared for. To minimize any shrinkage, wash your items in cold water and air dry them.

Specific product pages will note if an item is pre-shrunk or if special care is needed. Please always follow the care instructions to keep your merch in top condition.

Join our mailing list and follow us on social media — we always announce upcoming drops and exclusives there first!

Most of our limited-edition items are one-time drops. Once they sell out, they won’t be restocked — so grab your favorites while you can!

Not on the roster yet — but we’re working on it! Do stay tuned as we’re expanding our custom options.

Sure! We’re happy to accommodate sports enthusiasts sharing the passion as a group or team. Drop us a message at our Contact page and we’ll send you a quote.

At the moment, only one discount code can be applied per order. If you have multiple codes, we recommend using the one that gives you the best deal! Be sure to check the terms of each promotion for any specific conditions.

Send us a message via our Contact page with your order number and reason for return. We’ll walk you through the process.

Once we’ve received and approved your return, refunds usually take 5–10 business days to appear on your original payment method.

So sorry about that! Send us a message via our Contact page within 7 days of receiving your order, and we’ll fix it ASAP.

If your order hasn’t been processed yet, we’ll do our best to make changes. Message us quickly at our Contact page.

Sure! We’re proud to include select merch made from organic, recycled, or sustainably sourced materials. Look out for the “Eco-Friendly” badge on select items! As we grow, expanding our sustainable collection is a big priority.

We’re all ears! Send us a message through our Contact Page if you have a collab idea.

Nope! You can check out as a guest — but creating an account gives you access to order tracking, saved info, and exclusive perks.

Our rewards program is launching soon! Once it’s live, you’ll earn points by placing orders, referring friends, and maybe even posting your drip on socials.

Yes! Once the program rolls out, points will be redeemable across most items — including select limited drops (unless marked otherwise).

We’re putting the finishing touches on it. Sign up for our email newsletters or follow us on socials to be the first to know when it goes live.

We don’t stock official team merch just yet — but our drops are inspired by the culture, energy, and style of the game. Think fan vibes, not league logos.

Hockey jerseys usually run oversized. Check our size guide for detailed fit info, and if you’re layering over hoodies, consider sizing up.

Yes! We’ve got hoodies, thermal-friendly layers, and outerwear drops perfect for rink-side temps and cold weather fan gear.

Some drops are inspired by traditional rugby shirt designs, while others are modern takes. Check the product details for style notes.

Most of our rugby-inspired tops fit true to size, but check the size guide for exact measurements and recommendations.

Yes — they’re designed to be soft, durable, and easy to wear, whether you’re at a match or just out and about.

You can’t go wrong with a classic rugby hoodie, heritage jersey, or scarf!

Football (or soccer, depending on where you live!)

The United States.

New Zealand (the All Blacks)!

True! (It’s called the “sin bin” in rugby and the “penalty box” in hockey.)

True! Golf returned to the Olympics in 2016 after a 112-year break.

A pineapple!